Metal Detectors
For the safety of every patron, anyone entering Wintrust Arena is subject to search and must walk through a metal detector or be subjected to an electronic-wanded search. Please comply with the Wintrust bag policy to expedite your entry into the arena.

Accessible Services
Wheelchair accessible seating is available on all levels of the arena (100-Level and 200-Level). Adjacent companion seating and additional seating may be purchased based on availability. Guests needing to purchase accessible seating can contact the Chicago Sky at 312-828-9550.

Assisted Listening Devices
Assisted listening devices are available upon request from the Guest Services which is located outside of the Arena on the southeast side.

Wintrust Bank ATMs are located on each level of the concourse. Note: Wintrust Arena will be a cashless arena until further notice.

Banners and Signs
Fans may bring signs into the arena that are no larger than 2’x3.’ Signs with sticks are prohibited in the arena.

Non-flash, still cameras of any type may be used to take pictures as long as it does not interfere with other guests view. Any camera bags, tripod or other photography equipment may not be used or placed in any area of the building without a media credential. Selfie sticks are not allowed inside the arena.

Weapons of any kinds are not allowed in Wintrust Arena or on the McCormick Place Campus.

Coolers and Containers
Coolers and other containers are not allowed in Wintrust Arena. This includes beverage containers of any kind

Sky Deck
Access to the Sky Deck is located in sections 115, 117, 119, 215, 216, 217, 218 and 219.

There are five elevators located on the southwest side of the Arena which provides access to all three levels of the arena.

Fan Code of Conduct
The WNBA and Chicago Sky encourage and promote good sportsmanship by student-athletes, coaches and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial or ethnic comments, or other intimidating actions directed at officials, student-athletes, coaches, spectators, or team representatives will not be tolerated and are grounds for removal from the site of competition.

First Aid
The first aid office is located on the 100-level behind section 113 in the northwest corner of the arena. Trained medical personnel are on staff and are available to those needing assistance.

Food and Drink
Outside food and drink are not allowed into Wintrust Arena. Fans may purchase food and drink items from concession stands throughout the arena. Note: Wintrust Arena will be a cashless arena until further notice.

Lost & Found Items
Lost and found items may be picked up from the Guest Services Office during a game. After leaving the arena, Wintrust has a website set up to see all “lost and found” items as well as a form to complete in order to create a case for a lost item.

Patrons can also call the Wintrust Arena Guest Services line at 312-791-6900 to inquire about a lost item.

Main Entrance
The main entrance for Wintrust Arena is located at the corner of Cermak Road and Indiana Avenue.

Sky merchandise is not available for sale at Wintrust Arena until further notice. Merchandise can also be purchased from Chicago Sky website

Media Information/Entrance
Media will enter Wintrust Arena via the security entrance on the north side of the building.

Other Items prohibited at Wintrust Arena
Other items not permitted in the arena include but are not limited to fireworks, laser pointers, noisemakers (whistles or horns), strollers, tri-pod, video cameras, and weapons of any kind which include pocket knives.